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| Beef Tartar |
This was the day when travel became so difficult that we made a few vows:
- Never fly Iberia again.
- Whenever possible, fly directly to our final destination.
- Avoid the incompetence of Charles de Gaulle Airport.
There are probably a four and five, but I’m still too tired to remember them.
It started with our departure from Madrid for Paris. After checking in, the agent told us we could either go directly to the gate or use the Business Class Lounge. If we went to the lounge, she said, the wheelchair people would meet Cathy there and take her to the gate.
The lounge was close, so we walked over. When we arrived, there was a long line. There was no way Cathy could stand there waiting, so when someone walked out, we simply walked in.
A hostess immediately freaked out and told us we had to go to the end of the line. I explained that Cathy couldn’t stand that long and needed to sit down. The woman was completely indifferent. Cathy reminded her she will be older one day, and have issues. Finally, another hostess with empathy took charge, admitted us and found Cathy a seat.
What was frustrating wasn’t the line. Lines happen. It was that another human being could look at someone who was obviously having difficulty standing and simply not care.
Eventually we boarded our Iberia flight to Paris.
The plan was simple. We would fly into CDG, be met by mobility assistance, collect our luggage and be transported to the Sheraton, which is conveniently located inside Terminal 2, where Air France departs for Los Angeles.
Simple plans and Charles de Gaulle Airport apparently do not mix.
On the plane we weren’t sure how the wheelchair assistance would work. Would someone meet us outside the airplane door, or would we exit through the service door and use one of those special vehicles that raises itself to the level of the plane?
The flight attendant told us not to worry. She didn’t know yet either, but once our gate was assigned she would tell us.
It turned out to be the special vehicle. We exited through the service door, were lowered to the ground and driven directly to baggage claim. Our luggage was already waiting for us.
We were amazed.
We had our luggage. We had an assistant. We were ready to be transported to the Sheraton.
Then it all went to hell.
They took us to a special Mobility Assistance room, where we were told to wait for a vehicle that would drive us to the hotel.
I actually liked the guy who had been helping us and had already decided to give him a €20 tip.
After about 30 minutes of sitting there, I asked what the delay was.
“Another 20 minutes.”
At that point, I decided €10 would be sufficient.
Cathy was wondering whether we could simply take a taxi, so she asked the hostess. The hostess suddenly seemed unable to understand English.
Then our assistant disappeared—with his wheelchair—and never returned.
Since there was now nobody left to tip, I was able to reduce the amount from €10 to zero. Had he stayed around long enough, I probably would have asked him for money.
Finally the hostess announced, “Five minutes.”
And, amazingly, five minutes later a driver appeared.
90 minutes after landing we climbed into his rickety dented van, assuming we were finally headed to the Sheraton.
CDG is enormous. It makes LAX seem intimate. The driver drove and drove and drove.
Then Cathy spotted the Sheraton.
We drove right past it.
Meanwhile, our driver was on the phone having an animated conversation with a woman. He stayed on the phone almost the entire time.
I figured there were three possibilities:
- He was lost.
- He was having a fight with his girlfriend.
- His girlfriend was telling him what she planned to do to him when he got home, and he became so excited he forgot he was driving two Americans to the Sheraton.
Cathy had a different theory.
Later she told me she had become convinced he was a rogue driver who was preparing to kidnap us. She was actually trying to figure out how to jump out of the moving van.
Interestingly, she never shared this plan with me.
I would have joined her.
Eventually, however, our kidnapper—or possibly just the world’s most distracted airport driver—delivered us safely to the Sheraton.
By then Cathy had had it with everything related to travel and was completely stressed out. Dinner at the hotel and a bottle of wine helped. I did order Steak Tartar and we both declared it excellent, but that didn't compensate even with an excellent wine for the horrors of this flight from Madrid.
Tomorrow we find out whether Charles de Gaulle can perform one final trick and actually get us onto an airplane.
Travel is wonderful. We love experiencing other countries, other cultures, great museums and, of course, great food. But travel can also be difficult, and as you get older it gets harder.
My advice: do as much of it as you possibly can while you’re young.
Interestingly, we have never experienced anything remotely like the difficulties we had on this trip when we vacation in Mexico City. It’s a relatively short flight from Los Angeles, and once we arrive, the service and hospitality are extraordinary.
There may be a lesson in there somewhere.
Tomorrow, if all goes according to plan, Air France will fly us home.
At this point, “according to plan” is a phrase I use very cautiously.